Technology
IT setup and support for companies in Serbia
We set up the devices, accounts, email and cloud workplace of your Serbian team, and we support the team after the setup. The setup includes the company email address and the e-government registration that the Law on Companies asks of every company. We answer a support request by email within one business day, and we send an offer after an assessment.
What we handle
- Accounts. We set up a user account for each person, with two-step sign-in and access rights for each role.
- Email and calendars. We set up the mailboxes and the shared calendars on the domain of your company.
- The company email address and e-government access. Every company must register an email address and register as a user of e-government services. The rule is Article 21 of the Law on Companies (Zakon o privrednim društvima). We set up both.
- Cloud workplace. We set up shared files with access rights, video calls and chat for your team.
- Devices. We prepare the laptops and phones of your team: encryption, updates, security settings and the software that each role needs.
- New people and leaving people. We prepare the accounts and the device of a new person before the start date. When a person leaves, we close the access, and we keep the company data.
- Backups. We back up the files and the email of your company.
- Office network. Where your team works from an office, we set up the network, the Wi-Fi and the printers.
- Support. We answer the questions of your team, fix problems and keep the systems up to date.
How it works
We assess your needs.
We ask about your team, your locations and the systems that your group already uses.
We send an offer.
The offer lists the setup, the support and the price.
We set up.
We set up the accounts, the email, the cloud workplace and the devices.
We hand over.
At the end of the setup, your management gets a list of the accounts, the devices and the access rights.
We support your team.
Requests reach us by email and through our forms, and we reply by email within one business day.
Key facts
| What | Value | Basis |
|---|---|---|
| Company email address and e-government registration | Required for every company | Law on Companies, Art. 21 (consolidated text up to Official Gazette, Sl. glasnik RS, 19/2025) |
| Tier and offer | Part of the Scale tier, with an offer after an assessment | RNDM tiers |
| Response time | A reply by email within one business day | RNDM |
What we need from you
- A list of the people, their roles and their start dates.
- The domain of your company, or the domain name that you want.
- Access to the systems of your group that the Serbian team must use.
- A list of the devices that your team already has.
- One person who approves new accounts and access rights.
Your scope
You choose the scope: the setup only, or the setup and the ongoing support. We agree the scope with you in writing before we start.
Tier and offer
Technology
IT setup and support are part of our Scale tier. Scale includes everything in Run, plus:
- IT setup and support;
- business software and integrations;
- automation of routine administration;
- dashboards for your management.
You can also add the IT setup of a new company to any tier, or order it alone.
We send an offer after an assessment of your team and your systems.
Questions and answers
Do you provide IT support?
Yes. We set up the IT of your Serbian company and support your team after the setup. The work goes from the first accounts and devices to the cloud workplace, and on to business software and automation.
What does a new company in Serbia need for IT?
Every company must register an email address and register as a user of e-government services (Law on Companies, Art. 21). A new team also needs accounts, email, devices and one place for shared files. Our guide IT setup for a new company lists the steps.
Can you work with the systems of our group?
Yes. We start from the systems that your group already uses, and we connect the Serbian team to them.
How do you answer a support request?
Your team sends its requests by email and through our forms. We answer each request by email within one business day.
How much do IT setup and support cost?
We price the setup and the support on request. After the assessment, you get an offer with the scope and the price.
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Discuss your IT and automation needs
We reply within one business day.